Contact Us
Orion Ravensworth
Ravensworth Road
London
SE9 4LW
0208 857 4181
If you need to raise a concern or make a complaint, we are committed to ensuring the process is clear, transparent and aligned with UK government guidelines. Our approach is outlined in our Complaints Procedure, which highlights the importance of raising concerns and complaints, providing clear routes for escalation, and ensuring all matters are reviewed fairly and consistently. You can download the supporting annexes from our Complaints Procedure below.
The government has also recently published new guidance for parents and carers, which can be viewed below.
Annex A - Orion Education Complaint to Stage 1a FormAnnex A - Orion Education Complaint to Stage 1b Form
parent guide to school complaints.pdf
orion education complaints procedure 2025 26 1 .pdf
